If prompted, click Yes to confirm deletion. Press Delete (or DEL) on your keyboard to delete all files and folders.Press CTRL + A on your keyboard to select all items in the folder.Then, please clear the Windows temporary folders using the steps below: Please repeat the steps above for each of the following file paths: Please delete all files and folders that have the name of the antivirus product or the manufacturer’s company name (e.g.Click All Programs -> Accessories (skip this step in Windows XP).Please follow the steps below for each of the file paths: Please ensure you remove all files and folders that have the name of the antivirus product or the manufacturer’s company name (e.g. Next, please remove all files and folders from the existing antivirus product detected by your ESET installation. Click OK, and then close the open windows.Uncheck the box next to Hide extensions for known file types.In the Advanced settings pane, under Hidden files and folders, click Show hidden files and folders.On the Tools menu, click Folder Options (Note: In Windows 7 or Vista, press the ALT key to display the menu bar).Uninstallers (removal tools) for common Windows antivirus softwareįirst, please ensure all hidden files and folders are visible by using the steps below: For a list of uninstall tools, please click to open the following ESET Knowledgebase article:
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